Refund policy

Refunds/Returns/Exchanges:

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at geminiluxurycandleco@gmail.com with your order number and a photo of the item’s condition. We will do our very best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at geminiluxurycandleco@gmail.com.  

Please note that returns will need to be sent to the following address: 138 Locust Dr., D'Iberville, MS 39540.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.